Terms & Conditions – Constantinou Bros Hotels

The use of this website and any information contained in it shall be subject to the terms and conditions contained herein. These terms and conditions will form the basis of the agreement between you and Constantinou Bros Hotels (Constantinou Bros Asimina Suites, Constantinou Bros Athena Beach Hotel , Constantinou Bros Athena Royal Beach Hotel and Constantinou Bros Pioneer Beach Hotel ). By making this reservation, you agree to be legally bound by these terms and conditions as they may be modified and posted from time to time and these terms and conditions are deemed to form part of thecontract.
1. Use of the Website: We reserve the right to alter, correct, suspend or discontinue any information of the website or the application of the website at any time. We do not give any warranties, whether expressed or implied and do not make any representations with regard to the content of the website or any information, service of product provided through the website. We accept no liability for any loss or damage of any nature and volume you may incur by viewing or using the website or its contents due to inaccuracy, error, omission or any other cause. In cases where our site contains links to sites of our partners, suppliers, agents or others, we are not responsible for either their availability, accuracy, performance or any action that might cause any damage to you.
2. Prices and Rates: Before making any reservation, you are advised to check the information available on the website carefully. Availability, prices and cancellation conditions apply to each room rate separately. You should, therefore, read the room rate details carefully before proceeding to make an online reservation. Different terms and cancellation conditions may apply to special offers or promotions. You are advised to check these thoroughly before completing your online reservation. In case no specific terms and conditions exist or they are limited, thus not covering all areas, then the present terms and conditions shall apply. All extras must be settled in full on your departure.
3. VAT and Taxes – Meals: The price of the room is inclusive of VAT and all taxes. With regard to meals, these are not included in the price, unless expressly stated. Constantinou Bros Hotels reserves the right to periodically review and alter its room prices. The increase of prices shall be advised at the time of reservation. For details on our room prices, please check via the Online Booking Engine or call Constantinou Bros Hotels Central Reservations Department at (+357)-26964500 or by email at reservations@cbh-cyprus.com
4. Reservations: All reservations are subject to availability at the time of reservation. Credit Card details are required in order to guarantee your reservation. The hotel reserves the right to pre-authorise credit cards prior to the guest's arrival at the hotel. Full settlement is required upon arrival at the hotel; all major credit cards are accepted. Your reservation will be confirmed online and you will be provided with a reference number. In the unlikely event of overbooking, we will make sure that you are provided with a suitable alternative local accommodation at no extra charge. In the unlikely event that any problems occur with respect toowing a fault in the sytem, you will be notified within 24 hours via your reservation/confirmation email of being relocated to alternative hotel of the same category. If the reallocation is not accepted the reservation will be cance l led without cancellation fees.
5. Cancellation Policy: If cancelled up to 3 days before date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged.
6. General: You may not assign the reservation to any third party. You may not use the hotel’s facilities other than for the purpose of accommodation. The hotel reserves the right to charge you with any additional costs incurred by it, either in respect of goods and services requested during your stay or due to your non-adherence to the agreed times of services. Whilst the hotel has taken all reasonable steps to ensure that the information contained in its brochures, tariffs, leaflets, advertisements and website is accurate, it reserves the right to alter, substitute or withdraw any service or facility without prior notice. Notwithstanding anything contained in these terms, the hotel shall not be liable for any failure to perform its obligations to you either in whole or part as a result of any of the following circumstances: Strikes, Fire at or near the hotel, Flood at or near the hotel, Civil unrest, dispute or commotion, Terrorist or attempted terrorist act, Act of god, Legal action against the hotel preventing the supply of services.
7 . Limitation of Liability: The hotel’s liability for loss of or damage to property shall be limited to €200. Constantinou Bros Hotels does not exclude itself from liability for death or personal injury resulting from its negligent actions. Constantinou Bros Hotels and the hotel are not liable for the acts and/or omissions of their independent suppliers and/or agents. Constantinou Bros Hotels accepts no responsibility whatsoever for theft, injury or disease to guests, delegates or visitors, nor for loss or damage to property of any kind, unless arising from the negligent actions of the hotel’s employees. Guests should arrange for their own insurance.
8. Check-in - Check-out : You are invited to check-in at 14:00 hours on the date of arrival and you shall have to check-out before 12:00 hours on the date of departure.
9 . Baby Cots: Are available at Constantinou Bros Athena Beach Hotel only. Check with the hotel when the reservation is complete.
10 . Rooms with Disabled Friendly Facilities: Are available for each of our hotels, but availability is limited. Please contact us via email at reservations@pioneer-cbh.com or by telephone at 0035726964500 about room availability and information about included facilities.
11 . All Rooms are non-smoking: Smoking in the hotels is restricted to smoking areas.
12. Pets are not allowed in the hotel.